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PS5: reinstall system software. PS4: reinstall system software. Still having issues? Was this article helpful? What went wrong? I found the article confusing. The article is out of date. Thank you! Need help? Contact our support specialists. For details, refer to the user's guide for your PS4 system.

Your system automatically checks if you have the latest version of the system software. If you do not, the latest update file is downloaded to the system. When the download is complete, a notification message is displayed in the upper left corner of the screen. Visit here for the procedure to initialize your PS4 system and perform a new installation of the system software, such as for when you replace the hard disk drive. This procedure is for initializing your PS4 system and performing a new installation of the system software, such as for when you replace the hard disk drive.

Be careful when using an update file for reinstallation. All users and all data will be deleted. Note: If you get the error: "SU - Cannot find the update file" it means that the PUP file was renamed by your computer due to multiple downloads of the same file. Solution: Check the download location on your PC or Mac, delete any previous versions. If your PS4 system does not recognize the update file, check that the folder names and file name are correct. Enter the folder names and file name in single-byte characters using uppercase letters.

Re-Install Upgrade. Last updated:. January 6, Release Notes Related Drivers 7. What's New: Main features in system software update 7. The following changes have been made to Party. All users and all data will be deleted. If your PS4 system does not recognize the update file, check that the folder names and file name are correct. Enter the folder names and file name in single-byte characters using uppercase letters. June 10, February 18, Windows all , downloads MB.

April 12, Windows all 26, downloads MB. December 9, Windows all 1, downloads MB. April 22, Windows all 9, downloads November 20, Windows all 1, downloads